Findster Reviews

Findster, pretty PLEASE, my dog Max and I need you to respond! Max is a 13yo Golden Retriever and the band that holds his tracker onto his collar has broken. I reached out to you via Facebook, Instagram and email weeks ago with no reply. I can't get into my account because of a password discrepancy, despite what I have listed in my records as the correct password. There is NO password reset function. I am seriously near tears because I need Max's tracker to ensure his safety when we go off lead hiking but i can't reach you for a replacement. I am seriously begging someone from your company to respond.

I have been critical in the past, but I have come to appreciate this product. My complaints were (1) it fell off and I ordered a replacement, (2) getting a replacement took a LONG time, (3) very seldom - it lost contact. It would be nice if it continued to beep when the dog goes outside the virtual fence. I changed to connector to the collar to prevent future losses. Not pretty but it works. I have 2 similar products - neither works nearly as well!

I purchased the first Finderster Duo. I loved it so paid money on Kickstarter for the next generation. They led us on and led us on with development delays until we could no longer get a refund. Those of us who paid money on Kickstarter were out $209. This is a horrible company. Do not purchase anything from them. Find a solid company like Tractive and move on.

Really love Findster. Works well and reliably. Have used it to find my dog---what a relief to know where he was!! Very glad I purchased it!

FINDSTER - WHERE ARE YOU? I'VE WRITTEN COUNTLESS EMAILS AND NO RESPONSE. THERE IS NO PASSWORD REMINDER FACILITY SO CAN'T LOG ON. I HAVE SOME MODULES 1.4.1 AND THEGUARDIAN IS ALSO 1.4.1 BUT THREE OTHER MODULES THAT ARE 1.3.72. THE LATTER AREN'T WORKING. I'M SCARED TO CLICK ON THE BUTTON THAT SAYS UPDATE YOUR MODULES IN CASE ALL THEN DON'T WORK?????????????

This worked well for a while. Until it failed to do the one thing it is meant to do (track) on more than one occasion. My cat lost his collar with the tracker attached and the location of the collar was showing in a totally different location than where it was (eventually) found by a neighbour. I spent hours searching in a neighbour's back yard when it was actually located on a totally different street. The second time my cat lost his collar with the tracker on it, it was never found again as the tracker lead me to a place where it wasn't. Expensive fail! Customer service was horrible and offered me to explanation, discount or refund for this tracker that didn't perform.

Pulled out my 4 year old Findsters while training my younger 2 y.o. miniature schnauzer how to come when called. Charged the tag and the guardian and updated software with no problem. The devices pulled up an accurate aerial of my 31 property so we could work on short and long distances. Great peace of mind when training new commands.

I have been using FindsterDuo+ for 3 years +
I love it! It gives me Grouse’s real time activity and position. I particularly like the challenges which keep our walks interesting and focussed.
The support is good. Issues have been resolved quickly and efficiently. I have tried other trackers but have not found one that I prefer to the FindsterDuo+

I'm very happy with this purchase. Battery life is good. Easy to use. Like that there's no subscription necessary. I have recommended it to numerous dog owners who I've met in the park and I know some of them have purchased. Gives peace of mind knowing that I can track my dogs whereabouts if he goes out of sight in the park...his recall is not always 100% reliable!

Great product supported by great people.We use it for tracking our hunting dogs and a dog overboard system on our 53 foot Spencer Ketch sailboat.
Our Chesapeake Bay retriever is a hard charging , hard working dog that has not managed to destroy it yet . My only suggestion is that for hunting and working dogs a stronger attachment strap be used for the module holder.
Keep up the good work . Sincerely Nat and Dr Susan Calverley.